Return and Exchange Policy
At Good Life Bombay Cotton, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, we offer returns and exchanges within 15 days of the original purchase date. Please review the following guidelines:
Returns
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To be eligible for a return, the item must be unused, unwashed, and in the same condition as when you received it. It must also be in the original packaging.
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Returns are accepted within 15 days of the original purchase date.
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The product can't be returned on the basis of not liking the design, patten, colour or fabric.
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To initiate a return, please contact our customer service team at goodlifebombaycotton@gmail.com to obtain a return authorization and shipping instructions.
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Once your return is received and inspected, we will process the refund to the original payment method used for the purchase. Please note that shipping fees will be deducted.
Depending on your bank or credit card company, it may take some time for the refund to be reflected in your account.
Exchanges
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If you would like to exchange your item please contact our customer service team at goodlifebombaycotton@gmail.com to initiate the exchange process.
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Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund or provide store credit.
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The exchanged item must be unused, unwashed, and in the same condition as when you received it. It must also be in the original packaging.
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You may be responsible for shipping costs associated with returning the original item and receiving the exchanged item.
Defective or Damaged Items
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If you receive a defective or damaged item, please contact us immediately at goodlifebombaycotton@gmail.com to report the issue.
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We may request photo evidence of the defect or damage to facilitate the resolution process.
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Depending on the circumstances, we will provide a replacement, exchange, or refund for the defective or damaged item.
Non-Returnable Items
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The following items are non-returnable:
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Items marked as final sale or clearance
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Customized or personalized items
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Item purchased using Gift cards.
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Contact Us
If you have any questions or concerns about our return and exchange policy, please contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.